Corvid

Please validate your network follows the recommendations depicted on <a href="https://support.corvidcloud.com/corvid-support/en/articles/15924327-how-to-set-up-your-network-for-corvid-cloud-gateway" rel="nofollow noopener noreferrer" target="_blank">this</a> guide

The Cloud Gateway for Axis ships as an <code>.eap</code> file. Two SDK versions exist depending on the camera firmware. To check the Axis OS version, open the camera web UI and go to System → About.

If Axis OS is version 9 or lower → use the SDK 2 package

If Axis OS is version 10 or higher → use the SDK 3 package

If unsure of the architecture → try SDK 2 armv7hf first; if install fails with <code>Invalid embedded development version</code> , switch to aarch64

- If Axis OS is version 9 or lower → use the SDK 2 package
- If Axis OS is version 10 or higher → use the SDK 3 package
- If unsure of the architecture → try SDK 2 armv7hf first; if install fails with <code>Invalid embedded development version</code> , switch to aarch64

Open the camera web interface: <code>http://&lt;camera-ip&gt;</code>

Go to Apps → click Add app (or <code>+</code>)

Select the matching <code>.eap</code> file and click Install

1. Open the camera web interface: <code>http://&lt;camera-ip&gt;</code>
2. Log in with admin credentials
3. Go to Apps → click Add app (or <code>+</code>)
4. Select the matching <code>.eap</code> file and click Install
5. Toggle the app ON

Once installed, click Open next to Cloud Gateway and fill in the fields:

Click Save Settings. Changes apply within a few seconds — no restart needed.

The MAC address is the camera's unique identifier in the Corvid system. You will need it in Part 4.

In the camera web UI, go to System → Network

The MAC address is listed under the network interface (e.g. <code>AA:BB:CC:DD:EE:FF</code>)

1. In the camera web UI, go to System → Network
2. The MAC address is listed under the network interface (e.g. <code>AA:BB:CC:DD:EE:FF</code>)

To determine which version a camera needs: check the ACAP version in the camera web UI under Apps. If install fails with <code>Invalid embedded development version</code>, the camera needs a lower version.

Once the application is installed user must add the gateway using <a href="https://support.corvidcloud.com/corvid-support/en/articles/15908346-register-cloud-gateway-using-the-web-application" rel="nofollow noopener noreferrer" target="_blank">this</a> guide

Step-by-step guide to installing the Cloud Gateway app on Axis cameras, configuring the correct environment (Production/Staging/Dev)

How to install and configure Corvid Gateway cloud

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Package	Axis OS	Architecture
SDK 2 — armv7hf	`≤ 9.x`	`32-bit (armv7hf)`
SDK 2 — aarch64	`≤ 9.x`	`64-bit (aarch64)`
SDK 3 — aarch64	`10 or higher`	`64-bit (aarch64)`

Field	Production	Staging	Development
API Server	`stream-api.corvidcloud.com`	`stream-api.stg.corvidcloud.com`	`stream-api.dev.corvidcloud.com`
Relay Server	(leave empty)	(leave empty)	(leave empty)
Buffer Limit	`1000`	`1000`	`1000`
Debug	`false`	`false`	`false`

Package	ACAP version	Arch Tested models
`axis/v3/`	ACAP 3.x+ (embeddedSdkVersion 3.0)	aarch64 (default), armv7hf M2035-LE, M3086-V, M3215-LVE, M4216-V
`axis/v2/`	ACAP 2.x (embeddedSdkVersion 2.0)	armv7hf (default), aarch64 Q6125-LE

How to install and configure Corvid Gateway cloud

Requirements

Identify the right package

Install the package

Configure the API Host

Get the MAC address

Supported Cameras