All CollectionsTroubleshootTroubleshootHaving trouble? Find solutions to the most frequently reported problems here.4 articlesIC Realtime camera stream not starting — ONVIF credential mismatchHow to fix IC Realtime cameras that fail to start streaming because the ONVIF URI includes &proto=Onvif but the configured credentials belong to a standard (non-ONVIF) user account.Camera Streams Restarting or Freezing in Grid ViewLearn how to diagnose and fix camera streams that freeze, restart, or stop updating while monitoring in grid view.Axis Video Not Showing?Axis cameras require matching credentials for each stream path. Here's how to get it right.Camera video not started after changing Gateway deviceA quick troubleshooting guide for camera video not starting after a gateway change — covering network/IP checks and channel-profile matching.