Overview
Organization admins can enable a setting that requires users to select a reason before performing an LPR plate search. This supports compliance and audit requirements by ensuring every search is logged with a documented purpose. Search reasons can also be used as a filter in Search and the Audit Log.
How to Enable the Search Reason Requirement
Go to Manage Organization → Settings.
Under LPR Settings, find Require Search Reason.
Toggle the setting on.
Click Save.
What Users Experience When This Is Enabled
Before searching for a plate, users are prompted to select a reason from the following options:
Suspect Vehicle
Missing Person
Wanted Person
Stolen Auto
Other
The selected reason is recorded in the Audit Log alongside the search.
Searches cannot proceed without a reason selected when this setting is enabled.
Filtering by Search Reason
Search reasons are available as a filter in both Search and the Audit Log, letting admins and investigators narrow results to a specific documented purpose.
In Search (LPR), open the filter panel and select one or more reasons under the Search Reason filter. Results update to show only LPR events associated with those reasons.
In the Audit Log, use the Search Reason filter to review all searches logged under a particular justification — useful for compliance audits and usage reviews.
Notes
This setting only affects LPR plate searches. Other search types are unaffected.
Only organization Owners or users with the organizations update permission can change this setting.
Search reasons are visible to admins in the Audit Log for compliance review.